Responsible Gaming
Gaming Should Be Entertainment
At Parimatch, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is not a way to earn money or solve financial problems. It carries financial risk, and there is always a chance you could lose money. Please gamble responsibly and only with funds you can afford to lose.
Age Verification
Online gaming in India is available only to individuals who are 18 years of age or older. It is your responsibility to ensure you meet the legal age requirements in your jurisdiction before participating in any gaming activities. Parimatch takes age verification seriously and reserves the right to verify your identity at any time.
Warning Signs of Problem Gambling
If you recognize any of these signs in yourself or someone else, it may indicate a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount wagered
- Neglecting family, friends, work, or education due to gambling
- Using gambling as a way to escape problems or relieve stress
- Borrowing money to gamble or cover gambling losses
- Experiencing mood swings or irritability when unable to gamble
- Failed attempts to reduce or stop gambling
- Gambling affecting your mental or physical health
- Feeling anxious or depressed about gambling activities
Self-Help Tools & Responsible Gaming Features
Parimatch provides tools to help you manage your gaming responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on the maximum amount you are willing to lose
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Time-Out: Temporarily suspend your account for a cooling-off period without permanently closing it
- Self-Exclusion: Permanently close your account if you need to stop gambling
Contact Parimatch customer support to activate any of these tools.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
India & South Asia
- Gamblers Anonymous (India): A fellowship of individuals seeking help for gambling addiction. Local chapters available in major cities.
- All India Institute of Mental Health (AIIMH): Mental health support services in Bangalore - contact for referrals to addiction specialists
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk — Free and confidential support, counseling, and information
- GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion scheme for online gambling
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counseling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Evidence-based information and resources
- National Council on Problem Gambling (USA): www.ncpgambling.org — Help line and support services
Note: Many of these organizations offer free, anonymous, and confidential support. They are staffed by trained counselors who understand problem gambling.
If You Need Help, Reach Out Today
Problem gambling can affect anyone, regardless of age, income, or background. Seeking help is a sign of strength, not weakness. If you feel your gambling is becoming a problem, or if gaming is negatively affecting your life, relationships, or finances, please contact one of the support organizations listed above or speak with a healthcare professional.
Remember: You are not alone, and recovery is possible with the right support.
Parimatch's Commitment
Parimatch is committed to promoting responsible gaming and maintaining a safe, secure gaming environment. We support regulatory frameworks that protect players and work to prevent underage gambling and problem gambling. For more information about our responsible gaming policies, please contact our customer support team.